Legal
Privacy Policy
Effective January 1, 2026
On Call Peds Care ("we," "us," or "our") respects your privacy. This policy explains what information we collect through oncallpedscare.com (the "Site"), how we use it, and the choices you have.
Information You Provide
When you submit an inquiry form, request information, or sign up for our emails, we collect the information you choose to share. This may include your name, email address, phone number, mailing address, preferred contact method, your due date or your baby's date of birth, and anything you include in a message to us.
We use this information to respond to your inquiry, schedule and provide services, send you information you request, and share updates, education, and offers by email if you have joined our list. You can unsubscribe from marketing emails at any time using the link in any email.
Text Messages
If you provide a phone number, we may contact you by text message about your inquiry, your scheduled care, or your application. Message and data rates may apply. Reply STOP at any time to opt out of text messages, or HELP for assistance. Consent to receive text messages is not a condition of purchasing any service.
We do not sell or share your mobile information with third parties or affiliates for their marketing or promotional purposes. Text messaging originator opt-in data and consent are not shared with any third party except the messaging provider that delivers the message on our behalf.
Information Collected Automatically
Like most websites, we use analytics tools to understand how visitors find and use the Site. We use Google Analytics, which collects information such as the pages you visit, the type of device and browser you use, general location (city level), and how you arrived at the Site (for example, from a search engine, social media, or an email).
We also store a small piece of information in your browser that remembers how you first found us (for example, "Google search" or "Instagram"). This helps us understand which of our content is most helpful to families. It contains no personal or health information and expires after 90 days.
We may use advertising tools such as the Meta (Facebook) pixel to measure the effectiveness of our marketing. You can learn about Google's practices at policies.google.com/privacy and manage ad preferences through your Google and Facebook account settings.
Booking and Scheduling
Appointments and visits are booked through Jane, a third-party scheduling and practice management platform. Information you provide during booking is handled by Jane under its own privacy policy and security practices. Health information shared in connection with telehealth visits is managed within that clinical platform, not through this website.
Health Information
This website and its forms are for inquiries and general information only. Please do not submit detailed medical information through the Site. Clinical and health information related to services is collected and protected through our secure clinical and scheduling systems, with any required notices and consents provided at that time.
How We Share Information
We do not sell your personal information. We share information only with service providers who help us operate, such as our website host, email service provider, scheduling platform, and analytics providers, and only as needed for them to perform those services. We may also disclose information if required by law.
Children's Privacy
Our Site is intended for parents and caregivers. We do not knowingly collect personal information directly from children. Information about your child, such as a date of birth, is provided by you as the parent or guardian and is used only to serve your family.
Data Retention and Security
We keep inquiry and contact information for as long as needed to serve you and meet our legal and business obligations. We use reasonable safeguards to protect your information, though no method of transmission over the internet is completely secure.
Your Choices
You may unsubscribe from marketing emails at any time. You may also contact us to ask what information we hold about you or to request that we update or delete it, and we will honor your request where the law allows.
Changes to This Policy
We may update this policy from time to time. The effective date above reflects the most recent version. Continued use of the Site after changes means you accept the updated policy.
Contact Us
On Call Peds Care
Birmingham, AL
Email: info@oncallpedscare.com
Phone: (205) 201-0141